PSA Online Delivery Reminders

Your PSA Birth Certificate Delivery: Our Priority.

As the Philippine Statistics Authority's (PSA) authorized online channel for PSA online processing and delivery, we at PSAHelpline prioritize efficient and secure delivery procedures. We're committed to ensuring your PSA birth certificate (and all other PSA certificates) arrives promptly and safely directly to you, using dependable delivery methods you can trust.

To ensure your PSA certificate delivery experience goes without concerns and to maintain the highest level of security for your sensitive civil registry documents, kindly read the reminders below. Preparing these necessary requirements ahead of time is key to a smooth process.

1. For a smooth delivery and the security of your document/s, please prepare any valid ID from our list of acceptable IDs and present it to the courier upon delivery.
2. To ensure a successful delivery, please accomplish the online Letter of Authorization (online LOA) and assign someone else in case you are not available to personally receive the order.This allows our couriers the flexibility to deliver your order to either you or your authorized representative at your registered delivery address.
   
   To know more about the online Letter of Authorization feature, you may visit our FAQ Page.
3. For any concerns about the delivery of your order, kindly reach us through our Customer Service portal that you can find in our email notification or via the website. Just login using the order reference number and the OTP that will be sent to your registered email address. Our team is ready to assist you anytime.

By following these simple steps, you help us maintain the fastest and most secure PSA online delivery service in the country.