PSA Birth Certificate Online Application and Delivery

Request online for a PSA birth, marriage, death certificate, or CENOMAR through PSAHelpline.ph and enjoy door-to-door delivery anywhere in the Philippines. It's your fast and convenient way of getting your PSA certificates within days, with numerous payment channels available and customer support channels to assist you every step of the way.

With just a few clicks, you will enjoy the convenience of a PSA online application and receive your PSA certificates at the comfort and safety of your home. The ordering process is easy and can be done using a desktop computer or mobile device. The PSA certificates are handed to the rightful owner or authorized requester and only upon the presentation of a valid identification.

Reminder: You must be of legal age to make a PSA online application request. Please read the User Agreement section for more details.

ADVISORY: Deliveries may be delayed in areas affected by Typhoon Paeng as several areas are flooded. Please bear with us.

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Nationwide delivery of PSA certificates

3 to 4 Working days ¹ within Metro Manila

3 to 8 Working days ¹ outside Metro Manila

¹Delivery time may be longer due to localized hard lockdowns, applications that require extended verification, or possible exceptional delivery issues.

PSAHelpline.ph is authorized by the Philippine Statistics Authority (PSA) to handle online requests and nationwide delivery of PSA certificates. Launched in 2000, the service has catered to millions of Filipinos over the years.

The service is supported by a hotline that is available from Mondays to Saturdays, 8am to 5pm, except during holidays. PSA birth, marriage, CENOMAR, and death certificate applicants may also send their queries via email. Check status via website and regular updates via email and SMS are also provided.

Available Certificates

Certificate of Live Birth

Birth Certificate

You may apply for a copy of your PSA birth certificate, your parent, or your child.

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Certificate of Live Birth

Marriage Certificate

You may apply for a copy of your PSA marriage certificate, your parent, or your child.

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Certificate of Live Birth

Death Certificate

You may apply for a copy of the PSA death certificate of your parent or your spouse.

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Certificate of Live Birth

CENOMAR

You may apply for a copy of your PSA CENOMAR, your child, or your parent.

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3 Easy Steps

Requesting for a PSA Certificate online is easy and safe. It is a purely contactless ordering process that you can do at home, at work, or on the go. Follow the three easy steps below for your PSA online application.

Request for a certificate online

Pay online or over-the-counter

Wait for the delivery

Frequently Asked Questions

This collection of FAQs represents the most asked questions about PSA certificates. This section is a quick guide to your online application queries.

How much does a PSA Birth Certificate cost?

It costs P365 for Birth, Marriage, or Death Certificates. For CENOMAR, it costs P420. The rates are inclusive of the service fee and nationwide courier fees.
Can I order if I'm abroad?

There are guidelines that need to be complied with if the owner of the document is abroad. Please contact us via email, or chat for further information and assistance.
Can I order if I'm below 18 years old?

No. The applicant must be of legal age and an authorized requester to order a PSA certificate. The parents of a minor child may request the PSA certificate of the child on his behalf.

How can I pay for the PSA online certificate order?

PSAHelpline.ph offers various payment options for your convenience. We accept online and over-the-counter payments at our partner payment centers. To view the complete list of payment options, please visit our FAQ page.
How long will it take to receive my document?

Once your payment has been posted, your order will be delivered within 3-4 working days if within Metro Manila and 3-8 working days for orders outside Metro Manila.

Why is it taking so long to deliver my order?

There are exceptional cases where the certificate you are requesting need to go through manual verification by PSA retrievers. This will require an additional 7 working days of processing. To find out other possible reasons for delays in delivery, please visit our FAQ page.
Why is my order under manual verification?

An order undergoes manual verification when the certificate being requested cannot be immediately fetched from PSA's database. Through this process, PSA’s retrievers exert every possible effort to retrieve the certificate from the PSA’s document archives.

Can a spouse receive an order?

No. During delivery, only the owner of the certificate or the authorized requester is allowed to personally receive the order. To view the complete delivery guidelines, please visit our FAQ page.
Can I leave an authorization letter for my order?

No. PSAHelpline.ph abides by the policies and guidelines of the Data Privacy Act (RA 10173). We shall release the ordered document to the owner or the authorized requester only, upon presentation of any of the valid IDs listed on our website.
Do I really need to personally receive the delivery?

It is important that you are present on the day of delivery to personally receive the requested PSA document/s. In case you are not available on the delivery date, please call us at (02) 8737-1111, Monday to Saturday, excluding holidays, from 8AM to 5PM to make delivery arrangements.
What ID do I need to show the delivery courier?

You may present a valid government-issued ID such as Driver’s License, Passport, SSS or GSIS ID. To view the complete list of acceptable IDs when receiving your requested document/s, please visit our FAQ page.

Reviews

Your feedback is important to us. Our goal is to make the PSA online application process easy, fast, and safe for every Filipino. We want to make the ordering, payment, and delivery processes as smooth and as hassle-free as possible. When we receive feedback, it inspires us to improve our services even more. Here are some reviews we received from customers who gave us a chance to serve them.

Legit! Effective and efficient service. I received 4 PSA certificates within the week. They respond quickly to my inquiry regarding the mistake I made in encoding the client’s details and provided solutions to my problem. Kudos to your service. Keep it up, PSAHelpline.ph.

Overall, I would rank my experience a 4 because it was a smooth process. My only feedback would be adding a family application process instead of doing it one by one. It will save us more time and money as well with the delivery fees. Also, it would be better if the documents were not folded for safekeeping.

I was really glad to know that there is a way to request for PSA certificates online and have it delivered right at our doorsteps. I'm honestly juggling my day job, wedding planning and side hustle that I do not have time to drive to the actual office to request the necessary documents for our wedding and wait in line which of course would take much time and money, too! With PSAHelpline, requesting only took a few minutes and the delivery took just a few days with minimal service and delivery fee. What I also loved about it is that I can even pay online and I get to be updated regarding the process/transaction through my registered email. Indeed, it's the most hassle-free way to request PSA certificates.

Got my birth certificate today. Effective and efficient service - this is the best practice the government offices must strive to achieve. Kudos to the PSAHelpline.ph team. If I have any PSA documents that I may need in the future, instead of walk-in, I'll use this service instead.

PSAHelpline.ph values my time, convenience, and safety. I had a superb transaction experience. I got the PSA documents that I ordered in no time! I recommend it!

I am rating psahelpline.ph with 5 as most satisfied on how they handled and processed the civil registry document I ordered. Order and confirmation was done February 10. I received the documents February 13 and I reside outside Metro Manila (Antipolo in particular).

Very accommodating even their messenger personnel. My documents arrived safely

Booking with PSAHelpline is a hassle-free experience— from the date of request until the date of delivery. Even during weekends, there is a confirmation from the team that your transaction is processed (via email and text message). It is indeed convenient and you can do work-related and family-related stuff while the certificates are being processed, and best of all, I got my documents on the expected time (4-8 days outside Metro Manila). The rider is also well-trained and very professional— he called to verify if I will be there on the date of delivery and checked my valid IDs.

I highly recommend them for truly assisting and answering all my concerns regarding the delivery of my PSA. 5 stars for you guys. Smooth and fast delivery. Thank you so much!

I would rate my experience with PSAHelpline.ph as 5. The ease in transaction of getting my children's birth certificate is excellent especially during this time of pandemic. The delivery lead time is 2-3 days from the time of the payment which made it easy for me to plot my schedule.

The overall process was smooth and the waiting time for the delivery wasn't that long. My only concern is that I'm hoping for a one-time process for a couple of certificates to order. Like, instead of separate orders for each certificate, a group order would be nice. It will save us time as well as the delivery fee. But kudos PSAHelpline, you help busy individuals, especially moms like me.

Excellent experience with PSAHelpline I ordered on Dec 1, and today Dec 3, I received my documents. I appreciate the timely updates on the milestones/progress of my documents from receipt of order to delivery. Thanks and more power, PSAHelpline!

I requested our PSA birth certificates on February 6, 2022 and received it on February 14, 2022. A total of eight calendar days! That was quick! And I love that they provide constant updates on my request through e-mail.

Fast and reliable, very accommodating thank you PSA.

Ordering through PSAHelpline.ph was a breeze. So many payment options to choose from, you can pay for it even if you are at home. The most important thing is how they update you with each step of the process. You get to receive updates on your email, even right before it arrives. And when they say 5 days it is 5 days. I had to wait for extra days for mine that needs manual verification, they said it is an extra 7 days and it is. Time is very important, that is what I appreciate the most.

Within 5 days, our order was delivered and the process was smooth. Some applications are delivered within 3 days, depending maybe on the location, but getting the document after 5 days is already good enough given that I only waited and paid online. We definitely recommend that you get your PSA Documents via PSAHelpline.PH for easy and smooth processing of your official documents that will help you save time and effort.

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Blogs and News

Here you will find various pertinent articles related to PSA certificates, DFA passport requirements, and others. Browse topics on the PSA birth certificate corrections, important PSA marriage certificate details, claims on benefits needing PSA death certificates, the importance of a PSA CENOMAR before getting married, and many more.

PSA authorizes birth certificate online application services.

PSA Partners with Teleserv to Expand PSA Certificate Online Application Services

MOA signing of PSA and Pilipinas Teleserv, Inc. for the launch of PSAHelpline.ph

PSA marks 32nd Civil Registration Month with month-long celebration.

PSA Celebrates the 32nd Civil Registration Month on February 2022

An annual celebration hosted by the PSA to enforce civil registration functions in the Philippines. It aims to intensify PSA’s commitment to deliver effective civil registration and vital statistics to clients and stakeholders.

Dual registration of PSA birth certificate to correct errors in previously registered birth certificate.

The Problem with Dual Registration of Civil Registry Documents

Having more than one birth certificate registered at the LCR may cause problems and confusion on your transactions later. Here’s what you need to do in order to straighten out your birth or marriage records.

How to Get a TIN ID, Even If You're Unemployed

This article provides all the details needed when applying for a Tax Identification Number for the first time. It is a helpful piece especially for those who are planning to get their TIN while they are still in school, or are still unemployed.

Two Ways to Get a Copy of Your PSA Certificates from the PSA

Filipinos now have two options when securing a copy of their PSA birth certificates, as well as other civil registry documents (marriage, death, and CENOMAR). This article covers the changes implemented by the PSA in terms of requesting for PSA certificates over the counter at their PSA CRS outlets as well as PSA’s offer for individuals to make online applications for their PSA certificates through PSAHelpline.ph – an online service authorized by the PSA for online application and nationwide delivery of PSA certificates.

Questions about the PSA and the PSA Certificates

All You Need To Know About The PSA and PSA Certificates

The most frequently asked questions about the PSA, birth certificates, and other civil registry documents, and if NSO-certified documents are still valid given the change in name by the agency.

Online and Over-The-Counter Payments Accepted

Your time, convenience, and safety are important to us. We provide various payment options that you can choose from when paying for your orders at PSAHelpline.ph.

Choose the most convenient payment option for your PSA online application of birth, marriage, CENOMAR, or death certificate. You may pay online using your credit card or mobile wallet apps, over the counter at our accredited payment centers, or through partner banks. Choose the most convenient payment channel for you.

GCash for PSA online certificate Credit Card ShopeePay PayMaya BancNet 7-Eleven Bayad Palawan Express BDO Metrobank

We are here to assist you every step of the way. For questions, follow-ups, and other concerns, you may reach us through the following channels:

Email us at help@psahelpline.ph Chat with us on Facebook Call us at (02) 8737 1111*

* Available from Monday to Saturday, 8am to 5pm, except holidays.