Robinsons Department Store: Your New Pick-Up Point for PSAHelpline Orders

Obtaining vital documents like PSA certificates, including birth certificates, has never been more convenient! Thanks to a new partnership between PSAHelpline.ph and Robinsons Department Stores, applicants who order their PSA certificates through the PSAHelpline.ph website now have the option to pick them up at the Robinsons Business Center of their preferred Robinsons Department Store branch. This is a game-changer for busy Filipinos who can't afford to wait at home for deliveries or who have unpredictable schedules.

This new pick-up option offers ultimate flexibility. You can choose a Robinsons branch closest to your work, home, or even while you're running errands. It's a safe, secure, and incredibly convenient way to get copies of your PSA certificates

Table of Contents

1. How can I pick up my PSA certificate at Robinsons?
2. List of Participating Robinsons Department Store branches
3. How do I know if my PSA certificate is ready for pick-up?
4. How much should I pay when ordering and picking up a PSA certificate at Robinsons?
5. What are the available payment options for a PSAHelpline order with Robinsons pick-up?
6. What ID is required to claim my PSA document at Robinsons?

How can I pick up my PSA birth certificate at a Robinsons Department Store

1. Head to PSAHelpline.ph: Visit the PSAHelpline website (PSAHelpline.ph) and place your order for the PSA certificates you need.
2. Complete the order details. Fill out the necessary information like your personal details and the type of PSA certificate you require.
3. Choose your delivery option. Before checkout, choose “Pick-up” as your delivery option.
4. Select Robinsons Department Store as your pick-up point. Once you've chosen Robinsons, you will be able to select your preferred Robinsons branch.
5. Finalize your order. Choose the specific Robinsons Department Store branch closest to your work, home, or where you run errands. Confirm your order details and proceed with payment.

Pick Up Your PSA Certificates at these Robinsons Department Stores

1. Robinsons Galleria Business Center

   Levels 2 & 3 Robinsons Galleria Ortigas

   EDSA cor. Ortigas Center, Quezon City

   Pick up Time: Monday to Sunday: 10:00am to 10:00pm

2. Robinsons Antipolo Business Center

   Levels 1 & 2 Robinsons Place Antipolo

   Sumulong Highway cor. Circumferential Rd.,

   Brgy. Dela Paz Antipolo City

   Pick up Time: Monday to Sunday: 10:00am to 10:00pm

3. Robinsons Las Pinas Business Center

   Levels 1 & 2 Robinsons Place Las Piñas

   345 Alabang-Zapote Rd.,

   Brgy. Talon Uno, Las Piñas City

   Pick up Time: Monday to Sunday: 10:00am to 10:00pm

4. Robinsons Festival Mall Business Center

   Levels 2, 3 & 4 Festival Supermall

   Filinvest City, Alabang Muntinlupa City

   Pick up Time: Monday to Sunday: 10:00am to 10:00pm

5. Robinsons Metro East Business Center

   Levels 1 & 2 Robinsons Metro East

   Marcos Highway, Brgy. Dela Paz, Pasig City

   Pick up Time: Monday to Sunday: 10:00am to 10:00pm

6. Robinsons Malabon Business Center

   Levels 2 & 3 Malabon Citisquare

   C-4 Rd. cor. Dagat-dagatan Ave., Longos, Malabon City

   Pick up Time: Monday to Sunday: 10:00am to 10:00pm

How do I know if my PSA certificate is ready for pick up?

1. Wait for notification. Once your order is processed and ready for pick-up, you'll receive a notification via email or SMS from PSAHelpline.ph.
2. Head to your chosen Robinsons branch. Bring the notification (SMS) and the valid government-issued ID that you declared in your order details.
3. Present your ID at the Robinsons Business Center of the Robinsons Department Store branch you chose. The staff will verify your identity and retrieve your PSA certificates for you.

Remember that you have 30 calendar days from the day you received the SMS notification that your order is ready for pick-up for you to claim your PSA certificate at your chosen Robinsons Department branch. In case you are unable to pick up your PSA certificate within the allowable time, you may send an email to PSAHelpline.ph at help@psahelpline.ph to request for an extension.

How much should I pay when ordering and picking up a PSA certificate at Robinsons?

The cost for your PSA certificate will depend on the specific document you need. Here's a breakdown of the standard fees:

1. PSA Birth, Marriage, or Death Certificate: P335.00 per copy
2. PSA CENOMAR: P390.00 per copy

Please note that these are the standard fees. There are no additional charges for choosing the Robinsons pick-up option.

What are the available payment options for a PSAHelpline order with Robinsons pick-up?

You can conveniently pay for your PSAHelpline.ph order, including those with Robinsons pick-up, using the following payment methods:

Online Payment:

1. Credit Card: Visa or Mastercard
2. E-Wallets: GCash, Maya
3. Online Banking: Bayad Online

Over-the-Counter Payment:

1. Convenience Stores: 7-Eleven
2. Payment Centers: Bayad Centers
3. Pawnshops: Palawan Pawnshop
4. Other Outlets: Dragonpay

Simply choose your preferred payment method during the checkout process on the PSAHelpline.ph website.

What are the available payment options for a PSAHelpline order with Robinsons pick-up?

To ensure a smooth pick-up experience at your chosen Robinsons branch, be sure to bring your valid Government ID. This ID must match the name you used when placing your order on PSAHelpline.ph. Acceptable IDs include your PhilID/ePhilID, Driver's License, Passport, or any other valid government-issued ID with your photo and signature.

Conclusion

With this new service, obtaining your PSA certificates has become more convenient than ever. By choosing Robinsons Department Stores as your pick-up point, you can avoid the hassle of waiting for deliveries and ensure the safe and timely receipt of your important documents. As this partnership continues to expand, we anticipate even more Robinsons branches offering this convenient service, making it easier for Filipinos nationwide to obtain their vital documents.

For more information on Robinsons Department Store pick-up delivery option, click the Resources link and look for FAQs on the homepage of PSAHelpline.ph. If you need assistance with your PSA certificate order at PSAHelpline.ph, you may call the hotline at 02-8737-1111, from Monday to Saturday, 8AM to 5PM (except during holidays). Alternatively, you may send an email anytime to help@psahelpline.ph. Make sure to include your Order Reference Number to make it easier to find your order and provide you with updates.