The Official PSA Online Appointment System

The PSA Online Appointment System is a web-based platform that allows individuals to book a schedule to visit any PSA outlet across the Philippines. It was launched to help manage foot traffic at PSA offices, ensure social distancing, reduce waiting times, and improve the overall experience for document requesters.

Instead of taking a chance at being accommodated at a PSA office, you now choose your preferred PSA location, date, and time for your visit. Once your appointment is confirmed, you will receive an appointment slip, which you must bring with you on the day of your visit.

This appointment system is not just a technical upgrade, it is a shift toward more client-centered public service, helping Filipinos get what they need without the hassle and unpredictability of traditional walk-in systems.

To book your PSA appointment, follow these easy steps based on the official platform at:
🔗 https://appointment.psa.gov.ph/

✅ Step 1: Visit the Appointment Page

Go to https://appointment.psa.gov.ph/ and click the "CRS Appointment" button to begin.

✅ Step 2: Read and Agree to the Terms

You’ll be shown a Data Privacy Notice and reminders on https://crs-appointment.psahelpline.ph/.

Click "Agree" to proceed.

✅ Step 3: Select Your PSA Outlet

Choose your Region, Province, and the specific PSA Outlet where you want to set your appointment. Click "Next."

✅ Step 4: Provide Your Personal Information

Enter your full name, email address, and mobile number. Make sure the details are correct because your appointment confirmation will be sent here.

✅ Step 5: Choose Your Schedule

Available time slots for your chosen outlet will appear. Select your preferred date and time. Grayed out dates and hours mean these are already fully booked.

✅ Step 6: Review and Confirm

Check all the details you entered. If everything looks good, click "Confirm."

✅ Step 7: Download or Print Your Appointment Slip

Your appointment is now booked! Save or print the appointment confirmation slip, as it will be required on the day of your visit.

Once you complete the online booking, you will receive an appointment confirmation containing important details to ensure your visit goes smoothly.

Here's what to expect:

1. Alpha-Numeric Reference Code:

   This unique code identifies your appointment. Keep it handy, as it may be requested during check-in at the PSA outlet.

2. QR Code:

   You will also receive a QR code which, when scanned at the PSA branch, quickly retrieves your appointment details, speeding up the verification process.

3. Appointment Details:

   The confirmation will include your chosen PSA outlet location, date and time of your appointment, and the type of document(s) you requested.

4. Additional Instructions:

   Along with your appointment details, you will find guidelines on what to bring, health protocols to observe, and reminders about punctuality and valid IDs.

Make sure to print or save a digital copy of your appointment confirmation slip and bring it with you on your scheduled date. Without this, entry to the PSA outlet may be denied.

If you do not receive a confirmation via email or SMS after booking, check your spam or junk folder. If still missing, you may need to rebook or contact the PSA helpdesk.

Yes, senior citizens, persons with disabilities (PWDs), and pregnant women may be accommodated even without an online appointment, depending on the policies of the specific PSA outlet. However, it is still highly encouraged that someone help them secure an appointment online to guarantee faster service and less waiting time.

Important Reminders and Tips for Appointment Setters

To make sure your appointment goes as smoothly as possible, keep these essential reminders in mind:

1. Booking an appointment is free of charge

   You do not need to pay to secure a schedule through the PSA Online Appointment System.

2. Your appointment slip is non-transferable.

   Only the person whose name appears on the appointment can use it to transact at the PSA outlet.

3. Minors are not allowed to book an appointment.

   All appointments must be made by or for legal-age individuals only.

4. The appointment must be under the requester’s name.

   The person who made the appointment must be the one to appear and apply for the document at the PSA Civil Registry System Outlet.

5. Arrive at least 30 minutes before your scheduled time.

   Early arrival helps ensure a smooth and timely verification process.

6. Check your email regularly for updates.

   Any announcements or changes regarding your appointment will be sent to the email address you provided during booking.

7. Requesters must present a valid ID.

   The document owner (who is also the requester) must show a valid government-issued ID upon entry.

8. If sending an authorized representative:

   The representative must present and submit the following:

   1. Original and a photocopy of the document owner's valid ID.
   2. Original and a photocopy (front and back) of the representative’s valid ID.
   3. A signed Authorization Letter, Special Power of Attorney, or Affidavit authorizing them to request the documents.

9. Only two unrelated individuals may be represented per authorized person.

   A representative can only request for up to two people who are not their immediate relatives.

10. Authority to request cannot be delegated.

    A representative may not transfer or delegate their authority to another person.

11. National ID holders have special access.

    If you hold a National ID (card, paper, or digital), you may request documents for yourself and your immediate family (spouse, children, parents) without an appointment. Simply present your National ID at the outlet.

12. Make sure your ID matches the information on your appointment.

    The name on your valid ID must match the name you provided when booking your appointment.

Yes, you can request documents on behalf of a family member as long as you are authorized to do so. You will need to present the following at the PSA outlet:

1. A valid ID (original and photocopy) of the document owner.
2. Your own valid ID (original and photocopy).
3. An Authorization Letter, Special Power of Attorney, or Affidavit signed by the document owner, allowing you to request on their behalf.

Note: One authorized representative can only request for two unrelated individuals.

If you are in a hurry and need the copy as soon as possible (within the day or within a few days), it is best to visit a PSA CRS outlet. Visiting a PSA outlet requires a confirmed PSA online appointment. You also have the option to order your PSA certificate online and have it delivered through PSAHelpline.ph. This take 2 to 3 business days in Metro Manila and 3 to 8 business days in provincial areas.

PSA birth certificates, marriage certificates, and death certificates cost Php 365 per copy while PSA CENOMAR and PSA CENODEATH cost Php 420 per copy. These fees already include the PSA online processing and delivery fees anywhere in the country.

PSA online delivery time depends on your location. If you are in Metro Manila, your PSA certificate may be delivered as early as the next working day after the document is released. For provincial addresses, PSA online delivery typically takes 3 to 8 working days. Make sure your delivery details are accurate when placing your order through a trusted PSA certificate online service.

Yes, as long as the PSA certificate is available and already in the PSA's records, you can receive it on the same day of your visit to the PSA CRS outlet. Home deliveries, on the other hand, take longer to process.

To schedule your PSA online appointment, visit https://crs-appointment.psahelpline.ph/ and choose your preferred PSA CRS outlet. Enter your complete name (as shown on your valid ID), email address, and mobile number. Select the type of PSA certificate you need (e.g., birth, marriage, death, or CENOMAR), then choose your preferred date and time for the visit.

Make sure all details are accurate. After confirming your PSA online schedule, an Appointment Slip with a QR code will be sent to your email. Save or print this and bring it on your appointment day along with a valid ID, your own pen, and your vaccination card.

No, visiting a Philippine Statistics Authority (PSA) office without a confirmed PSA online appointment is not allowed. All clients requesting birth certificates, marriage certificates, death certificates, CENOMAR, or CENODEATH must schedule their visit in advance through the PSA online appointment system.

To book your slot, go to https://crs-appointment.psahelpline.ph/ choose your preferred outlet, and follow the steps to confirm your appointment. On your scheduled date, bring your Appointment Slip (printed or digital), a valid ID, and arrive on time. Walk-in clients without an appointment may be denied entry.

Yes, PSA online delivery via PSAHelpline.ph is 100% legitimate. PSAHelpline.ph is an authorized partner of the Philippine Statistics Authority (PSA) and has been providing secure and reliable PSA online ordering and delivery services since 2000.

With a user-friendly platform, official payment channels, delivery tracking, and responsive customer support, PSAHelpline.ph ensures a safe and convenient way to get your PSA certificate online. Millions of Filipinos have trusted them for fast and verified delivery of their PSA birth, marriage, death certificates, CENOMAR, and CENODEATH.