Yes, you can order from PSAHelpline even if you’re abroad. There are two options:
1. When you place your order, select “International” as the delivery option. After a successful payment and identity verification, you will be able to access and download the digital copy of your requested PSA certificate. Also, you have the option to secure a hard copy of your PSA certificate by booking a pickup online of your preferred international courier for delivery to your location through our Customer Service portal.
Please note that the payment that will be made to PSAHelpline only covers the processing of your request, producing a digital copy, and the preparation of your order. The pick up and delivery by your preferred international courier will be at your own convenience and expense.
To know more about this new service of PSAHelpline, you may visit our
FAQ page.
2. If you have a trusted relative or friend in the Philippines who can receive your PSA certificate for you, you can easily set this up while ordering online. Start by placing your order on the website and choosing
"PSA Certificate in SECPA - Nationwide Delivery" as your delivery option. Before submitting your application, make sure to check the option that says,
"I will assign someone and accomplish the online LOA."
Once your payment goes through, you can start accomplishing your online Letter of Authorization (LOA). You will just need to upload a clear photo of your valid ID and take a quick live selfie. After the system verifies your identity, simply enter your chosen representative's full name and date of birth—just make sure they are of legal age and will be at your registered delivery address when the order arrives. As soon as you submit the form, you will get a confirmation letting you know everything is successfully set up!
To know more about the online Letter of Authorization feature, you may visit our
FAQ page.