Yes, you can order from PSAHelpline even if you’re abroad. There are two options:
1. When you place your order, select “International” as the delivery option. After a successful payment and identity verification, you will be able to access and download the digital copy of your requested PSA certificate. Also, you have the option to secure a hard copy of your PSA certificate by booking a pickup online of your preferred international courier for delivery to your location through our Customer Service portal.
Please note that the payment that will be made to PSAHelpline only covers the processing of your request, producing a digital copy, and the preparation of your order. The pick up and delivery by your preferred international courier will be at your own convenience and expense.
To know more about this new service of PSAHelpline, you may visit our
FAQ page.
2. If you have a trusted relative or a friend in the Philippines who may receive your order on your behalf, you can place your order through the website, select “Nationwide Door-to-Door” as the delivery option and click on “I want to Assign an Authorized Person to Receive”. After a successful payment and identity verification, the Authorized Person to Receive (APR) feature will allow you to assign your trusted relative or a friend to receive the document on your behalf in the registered delivery address in the Philippines.
To know more about the Authorized Person to Receive feature, you may visit our
FAQ page.