How can I assign someone to receive my order?
After paying your order, you need to undergo the identity verification process in order to be allowed to assign an Authorized Person to Receive the document. Please prepare to upload a clear and readable copy of your valid ID and complete the liveness check following the on-screen guidelines.
Upon successful identity verification, you can proceed to assign your Authorized Person to Receive. You will be required to provide the following information of the authorized person to receive the document.
Once you complete the process, the information of the authorized person will be saved and reflected in the viewable record in the Customer Service portal.
Upon successful identity verification, you can proceed to assign your Authorized Person to Receive. You will be required to provide the following information of the authorized person to receive the document.
- 1. Complete name of the authorized person that matches the name reflected in his/ her valid ID to be presented upon delivery
- 2. Birthday (Reminder: Minors are not allowed)
Once you complete the process, the information of the authorized person will be saved and reflected in the viewable record in the Customer Service portal.