Frequently Asked Questions

PSA Certificate Batch Payment

What is PSAHelpline Batch Payment System?

The PSAHelpline Batch Payment System is a payment feature that allows multiple orders to be paid in a single transaction.

How does the batch payment system work when ordering PSA certificate via PSAHelpline?

When placing an order on the PSAHelpline website, you have the flexibility to include multiple reference numbers for payment. Once all of the orders have been added, you will be given the option to pay for them using the convenient batch payment system. You can also input a previous unpaid order, and the system will automatically calculate the total amount due. With this feature, you can easily make a single payment for all of your orders using your preferred payment channel.

What payment channels are accepted for batch payments?

We accept a variety of payment channels for batch payments including Gcash, Paymaya, major credit cards, 7-Eleven stores using their CLIQQ machine, DragonPay, Bayad outlets and TouchPay machines, Shopeepay, and Bancnet ATMs. You can select the payment channel that is most convenient for you.

Is there a limit to the number of orders that I can include in the batch payment system?

No, there is no limit to the number of orders you can include in the batch payment system. You can pay for multiple reference numbers in a single transaction.

How will I know if the batch payment I made was processed successfully?

A confirmation message will be received after you have made a batch payment. A set of SMS and email status notifications will also be received for each reference number paid.

Will I be able to check the status of my order using the batch payment reference number on the website?

The batch payment reference number is only for the purpose of paying multiple orders in a single transaction. Checking the status is made for each reference number. To check the status of your order, simply click the “Check Status” tab and input the reference number of each order. For further inquiries, please contact our Customer Service team for assistance.
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