PSA Certificate NBS Pick Up

Currently, the following branches are:

1. National Book Store - Robinsons Galleria
   10:00AM to 9:00PM Monday to Sunday
   Level 1 Robinsons Galleria, EDSA cor. Ortigas Avenue, Bagumbayan, QUEZON CITY, METRO MANILA, 1109
2. National Book Store - Quezon Avenue
   9:00AM – 6:00PM Monday to Sunday
   Quezon Avenue corner Scout Borromeo Street, Quezon City, South Triangle, QUEZON CITY, METRO MANILA, 1103
3. National Book Store - Taft Avenue
   9:00AM – 6:00PM Monday to Sunday
   2574 Taft Avenue, Malate, Ground Flr Madison Bldg, Beside St. Benilde and in front of DLSU, MALATE, CITY OF MANILA, METRO MANILA, 1004
4. National Book Store - Victory Central Mall
   10 AM–8 PM Monday to Sunday
   Ground Floor, Rizal Ave Extension, Monumento Caloocan, Barangay 78, CALOOCAN CITY, METRO MANILA, 1403
5. National Book Store - Superbranch - Cubao
   10 AM–6 PM Monday to Sunday
   Gen. Roxas Avenue, Araneta Center, Cubao, Quezon City, Socorro, QUEZON CITY, METRO MANILA, 1109
6. National Book Store - Filinvest-Festival Mall
   11 AM–6 PM Monday to Sunday
   Level 1, Festival Supermall, Filinvest Corporate City Brgy. Alabang, Alabang, CITY OF MUNTINLUPA, METRO MANILA, 1781
7. National Book Store - Shopwise Sucat
   9:00AM – 6:00PM Monday to Sunday
   Ground Floor, Shopwise Building, Dr. A. Santos Avenue, Sucat, San Antonio, CITY OF PARAÑAQUE, METRO MANILA, 1700
8. National Book Store - Cash and Carry
   Monday to Thursday (10:00AM to 8:00PM)
   Friday to Sunday (10:00Am to 8:30PM)
   Ground Floor, Cash & Carry Mall, Osmeña Highway, cor. Ermita Street near Gil Puyat Avenue, Palanan, CITY OF MAKATI, METRO MANILA, 1235
9. National Book Store - Rockwell
   Monday to Thursday (11am to 9pm)
   Friday (11am to 10pm)
   Saturday (10am to 10pm)
   Sunday (10am to 10pm)
   R2 Level, Power Plant Mall, Rockwell Center, Bel-Air, CITY OF MAKATI, METRO MANILA, 1224

You may pay through our official payment channels as follows:

Via online:
Visa or Mastercard, GCash, Maya, ShoppePay or Bayad Online.

Via Over-the-Counter:
7- Eleven, Bayad centers, Palawan Pawnshops, Dragonpay

Bring your valid government ID that matches your name in your application to avoid delay in the release of your document.

For any of the scenarios below, please contact us before claiming your document at (02)87371111 Monday to Saturday, from 8:00 AM to 5:00 PM, except holidays or send an email to help@psahelpline.ph.

1. With mismatch between the name in the application and valid government ID – you may be required to forward supporting document/s to establish your identity.

2. Applicant is a foreign national - you may be required to send additional requirements for validation.

If your parent or child of legal age is residing in the Philippines, he / she can apply for your document and claim it at your preferred National Bookstore branch.

If you have already placed an order, please send us an email at help@psahelpline.ph with Subject Line: Inquiry on RP Abroad Requirements and Reference Number before sending your representative to claim your order. We will send the requirements to your email address.

Please be advised that the release of your document/s will depend on the validation of the requirements you have submitted.

We will retrieve your document from the NBS branch, and we will return it to the PSA. Your payment will be forfeited.

However, you may send an email request for an extension citing the reason to help@psahelpline.ph with your reference number.

You may call the PSAHelpline hotline at (02) 87371111 Monday to Saturday, from 8:00AM to 5:00PM, except holidays.

You may also send an email to help@psahelpline.ph. Email support is available 24/7.