About Us

PSAHelpline.ph is authorized by the Philippine Statistics Authority (PSA) to accept requests for copy issuance of PSA birth certificate (certificate of live birth), marriage certificate (certificate of marriage), death certificate (certificate of death), and Certificate of No Marriage (CENOMAR) and its nationwide delivery. The service comes with the convenience of online and over-the-counter payment options that are accessible to clients and a customer care hotline and email support for information on ordering, payments, and delivery.

We started in 2000 as a call-in facility for clients who need copies of their PSA civil registry documents but are unable to visit a PSA outlet. The full-service website was launched in 2013, providing online and mobile access to more people who prefer to order their PSA certificates online and have these delivered to their homes.

When the National Statistics Office (NSO) was renamed Philippine Statistics Office (PSA), the service was rebranded from NSOHelpline.ph to PSAHelpline.ph in 2016. Clients are now able to place their orders while on-the-go and even after office hours with more accessible payment channels for their convenience and security. For more than two decades, PSAHelpline.ph has been providing a reliable alternative for processing PSA document requests from the public.

PSAHelpline.ph adheres to the rules and protocols set by the PSA and the Data Privacy Commission on the proper handling and delivery of civil registry documents.