Civil Registry Documents

PSA Death Certificate

A Guide to Online and Walk-in Application

How to get PSA death certificate online

When you lose a loved one, one important document you will need in managing their final affairs is a death certificate. This document is the only legal proof that verifies someone's passing.

There are several reasons to claim a death certificate in the Philippines. Apart from being a document required when arranging a funeral, it's also a supporting document in claiming insurance and pension benefits and settling an estate.

If you're handling your loved one's affairs after they pass away, know that claiming a death certificate isn't that complicated. However, there are some details you need to keep in mind. In this guide, we'll go over how to get a death certificate online and in person.


Table of Contents


What is a PSA Death Certificate?

A death certificate is an official document that contains the details of a person's death, including their name, place, and date of death. This is signed by a licensed physician authorized to determine the time, date, and cause of death.

Once the details in the death certificate are complete, it is submitted for proper registration to the Local Civil Registry Office (LCRO) of the city or municipality where the person died. You can request the death certificate once the LCRO submits the document for certification to the Philippine Statistics Authority (PSA).



How to Get a PSA Death Certificate Online

If you don't have the time to go out and process the application in person, you can opt for the death certificate online application through PSAHelpline.ph. The platform is authorized by the PSA to issue PSA death certificates and helps facilitate the application procedure.

Online Application Procedure

  1. On the PSAHelpline.ph website homepage, click the "Order Now" button located on the right side of the screen. Alternatively, click the "Order Now" button in the header.Order a PSA birth, marriage, death certificate or cenomar online
  2. When the next page appears, click the "Death" button. Check the box at the bottom to accept the terms and conditions, then click "Continue."Order your PSA death certificate online
  3. A page will appear asking whose death certificate you're requesting. After confirming your choice, click "Continue."Request online for the PSA death certificate of your spouse and or parents.
  4. The next page will show the information PSAHelpline.ph will collect from you. Make sure you have the required data on hand before proceeding with the process. Click "Continue."Requirements needed when requesting for PSA death certificate online
  5. You will then be asked to provide certain information, such as your first name, middle name, last name, birth date, sex, civil status (if female), and the type of your government-issued ID. After completing the form, click "Continue."Information needed when requesting for PSA death certificate online
  6. On the next page, enter the name of the person whose death certificate you're claiming and their civil status. Once done, click "Continue."Personal information of the subject of a PSA death certificate.
  7. On the next page, input the date when the deceased passed away, then click "Continue."Date of death of the subject of a PSA death certificate.
  8. On the next page, indicate the place of death, then click "Continue."Place of death of the subject of a PSA death certificate
  9. The next page will ask if the death certificate was registered late. If yes, choose "Yes, it was registered late." If no, select "No, it was registered on time."Date when the death certificate was duly registered.
  10. On the next page, you will be asked to specify your purpose for requesting a copy of the death certificate. Choose your option and click "Continue."Reason for requesting PSA death certificate online
  11. Next, indicate whether any legal proceedings had been conducted involving the deceased. After choosing your option, click "Continue."Indicate if there were any legal proceedings done on the death certificate
  12. Finally, you will be asked to provide your delivery address, mobile number, and email address.Delivery and contact information needed when requesting for PSA death certificate online

A few reminders when filling out the online application form:

  • Make sure your name and birthday match the details on your ID. Please note that you will be required to present the ID upon the delivery of the death certificate.
  • Use an address where you can personally receive the requested PSA document.
  • You are not allowed to request a copy of someone's death certificate if you are below 18 years old.

Online Application Payment Fees and Options

Upon completing the online application process, you will be issued a Reference Number, which you can use to check the available payment options. Currently, PSAHelpline.ph's payment partners include:

  • Visa
  • Gcash
  • PayMaya
  • 7-Eleven
  • Dragonpay
  • Bayad
  • BDO
  • Palawan Express
  • BPI
  • BancNet

The payment fee for each copy of a PSA death certificate is Php365.00, inclusive of courier and service fees. You can pay through any of the following payment channels:

  • Credit card: You can pay using Mastercard or Visa card for real-time payment posting. Please note that JCB and American Express cards are currently not supported.
  • ATM: Simply visit a BancNet ATM to settle the fee. Select the Bills Payment option to complete your transaction. Please note that payment posting may take a day or two, depending on the bank.
  • 7-Eleven: You can visit a 7-Eleven branch with a CLIQQ machine to settle the payment for your application.
  • GCash: If you have a GCash account, you can pay through the e-wallet option.
  • Bayad: You can pay through select Bayad outlets or TouchPay machines.
  • PayMaya: PayMaya e-wallet holders can pay through the app.

To check the status of your request, click the "Check Status" tab in the header and input your 10-digit reference number.

Track your PSA death certificate order online

Delivery Reminders

  • Delivery time takes three to four working days within Metro Manila. If the address is outside Metro Manila, it can take three to eight working days.
  • For security purposes, you will be required to present one valid government-issued ID to the courier upon the delivery of the requested PSA document.
  • You must receive the PSA document personally. The courier will not release the document to anyone else, even with an authorization letter. If you are not available on the delivery date, please make delivery arrangements with the PSA by calling (02) 8737-1111, Mondays to Saturdays (excluding holidays), from 8:00 AM to 5:00 PM.
  • For unsuccessful delivery attempts, you may call (02) 8737-1111, Mondays to Saturdays (excluding holidays), from 8:00 AM to 5:00 PM. You may also reach us via email at help@psahelpline.ph or chat with us on Facebook at PSAHelpline.ph.
  • All undelivered documents after two attempts will be returned to the PSA after 30 calendar days, and payments made shall be forfeited. You may place a new order by visiting PSAHelpline.ph.

How to Get a PSA Death Certificate (Walk-in)

You can claim a PSA death certificate in person by visiting the nearest Census Serbilis Center. When you claim a death certificate through the walk-in application, the document will usually be issued within the same day.

Requirements

  • One valid ID
  • Authorization letter (if applicable)

PSA accepts any of the following IDs:

  • Passport
  • SSS/GSIS/Pag-IBIG/PhilHealth ID
  • Driver's License
  • Professional Regulation Commission ID
  • Voter's ID
  • Senior Citizen's ID
  • PhilPost ID
  • Employee ID
  • NBI Clearance

Walk-in Application Procedure

Here’s how to get a death certificate in person:

  1. Complete the requirements.
  2. Proceed to the nearest Census Serbilis Center to process your request.
  3. Fill out the application form.Application form for PSA death certificate online request
  4. Get a queue number from the officer at the entrance. Once your number is called, present the accomplished application form and your valid ID at the Screener's Desk.
  5. Proceed to the Cashier and pay for each copy of the death certificate. Keep the official receipt and wait for the document to be released.

Frequently Asked Questions

How can I correct an error in the deceased’s first name in the Certificate of Death?

You or your lawyer can file a petition for correction of entry under Republic Act 9048. The petition may be filed by the deceased's spouse, children, parents, brothers, sisters, grandparents, guardians, or other duly authorized individuals. They may file the petition at the LCRO where the certificate was registered or at any LCRO through migrant petition.

I requested a Certificate of Death, but I received a Negative Certificate instead. What does this mean?

This means that the death record is not yet available in the PSA archives. You can use the Negative Certification to request the LCRO of the place where the certificate of death was registered so that they can endorse a copy to the PSA.

Does a Certificate of Death expire?

No, a PSA death certificate has permanent validity. Regardless of its issuance date, government and private transactions should recognize and accept the document.

I've already paid for the Certificate of Death, but I still haven't received it. When will I receive it?

First, check the status of your application. Then, check the delivery time in your area. If the delivery is late, don't hesitate to call us at (02) 8737-1111, Mondays to Saturdays (excluding holidays), from 8:00 AM to 5:00 PM. You may also email us at help@psahelpline.ph or chat with us on Facebook at PSAHelpline.ph for assistance.

Process a PSA Death Certificate Fast and Easy

It's not easy to handle a loved one's final affairs, but applying for a death certificate is simple. You can process the document in person through the nearest Census Serbilis Center and get the certificate within the day or order a copy from the comfort of your home through an online application.

PSAHelpline.ph offers a hassle-free online application process for PSA civil registry documents, including death certificate, birth certificate, marriage certificate, and Certificate of No Marriage or CENOMAR.

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